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Experience
Integrity
Service
Higher Returns

For more than a decade, Paragon Subrogation Services has provided multi-line subrogation, arbitration, and recovery services for clients throughout the United States. Our clients benefit from the industry’s leading combination of personalized customer service, cost-effective nationwide operations, significant net subrogation recoveries, and corporate integrity.

"Paragon Subrogation is definitely a partner that goes the extra mile. They are very flexible and customer oriented...and they deliver great value. I have found that they collect on a greater percentage of files than other firms, both in number of placements and dollars recovered from those placements. Overall, they have done an excellent job for us year after year." Manager of Subrogation Department

Experience
Much of Paragon’s success can be attributed to the substantial industry experience of our staff, as well as their long tenure with our organization. Our Adjusters, Analysts, and Recovery Specialists average more than 10 years of industry experience. Members of our Administrative Support staff have been in the industry for more than 6 years on average. Many of our staff members have advanced degrees and a number of them are industry-certified. Our staff’s experience helps them to take the extra step - a recorded witness statement, a skip trace, a photograph, a Locate & Asset – that will make your claim stronger. This experience translates into higher returns for our clients.

Integrity
Integrity is at the core of our operations at Paragon Subrogation Services. Every action we undertake is based on this philosophy. We are committed to doing the right things for the right reasons and will not compromise our approach for expediency. The clearest measure of our integrity is this: we have undergone more than 100 client audits in our 10-year history, and have never been asked to refund any client any money at any time. Within the industry and throughout our customer base, our integrity is what we are known for.

“I can’t say enough about Paragon’s staff and the respect I have for them. Their integrity and reputation is well-known. The executives set the ‘integrity’ example and all their employees demonstrate it on a daily basis.”
Subrogation Claims Manager, Regional Insurance Carrier

Service
Our existing customers rate our flexibility and ease of working with us as the top reasons they selected us and continue to work with us. Our average customer tenure is 8 years, proving that Paragon is committed to providing customized, flexible account management to each and every client. Our highly experienced staff offers complete, flexible, and expedient service. You hand off your files, and we take care of the rest. We typically require no additional work from our clients. If you have a request, we will do everything in our power to fulfill it.

"Paragon really believes in working for the customer and effectively utilizing their expertise to deliver for their customers. What it takes other companies to do in a couple of days, Paragon can get it to me in one hour! In many cases where the facts are not available, they will get the information to fill in the blanks. And whatever comes up, they really believe the customer is always right." Director, Damage Recovery Unit, Major Car Rental Corporation

Higher Returns
We pride ourselves in recovering more money from a greater percentage of files than any other company in the industry. Our staff averages more than 10 years of industry experience, and they explore every available channel to ensure that we recover the maximum amount on each claim. If upon review of a file we find that there is something that will make your claim stronger—a recorded witness statement, a skip trace, a photograph, a Locate & Asset—we will get it and use it to increase your claim.

For example, we can see by analyzing industry benchmark data, provided by Arbitration Forums, that many of our competitors prefer to settle files, presumably for less recovered money, than to utilize the arbitration format. One competitor recently received 700 cases from a client, and entered arbitration for only 1 file. Paragon, on the other hand, is committed to doing everything possible to collect on your claims.

“With UM files, Paragon goes to the ‘nth’ degree to track that person down. They give 120% to try to collect before they close a file. When compared to other vendors, Paragon closes 1 file to every 3 files for the competitor – that means that Paragon has collected on the other 2. If they believe there’s a good chance to collect through litigation, they recommend it and tell me why.” Subrogation Claims Manager, Regional Insurance Carrier


For more information on how Paragon can help increase your company’s claims recoveries, click here.


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