At Paragon we recognize the importance of guarding the sensitive
information we utilize to fulfill our jobs. We employ significant
measures to ensure that our clients’ information, claimants’
data, and all related business information are securely stored
and inaccessible to unauthorized individuals.
updates and replaces all prior privacy policies from Paragon
and is subject to change. Unless we indicate otherwise, the
Personal, Corporate, Insured, and Claimant Information. We
collect information about you from you, from our experience
with you, and from other individuals and companies. This helps
us in our efforts to verify your identity, protect against
fraud and identity theft, and enhance the customer service
we offer you.
Do We Share Your Information?
We do not share your information with any organization or
individual outside Paragon.
How We Keep Your Information Safe
We maintain physical, procedural, and electronic safeguards
designed to protect your information. To help you understand
1. How do you protect information?
We protect your information with physical, procedural, and
electronic safeguards that comply with applicable federal
security standards. If you are a former client or claimant,
we maintain the confidentiality of your information as if
you were still a customer.
2. How do you ensure that my information is accurate?
We want your information to be accurate. We follow reasonable
commercial standards to maintain your information accurately.
If you notify us of inaccurate or outdated information, we
will investigate and take appropriate action.
3. What kinds of information do you gather?
We may collect the following types of information:
• PERSONALLY IDENTIFIABLE INFORMATION: includes name,
phone number, address, claim file data, and other relevant
• EXPERIENCE INFORMATION: including information from
our experience with clients and claimants, such call logs,
account transactions, and payments.
• OTHER INFORMATION. 1. Information that submitted to
us, such as income and home ownership or rental. 2. Information
from companies that provide consumer data as a service to
other companies, such as demographic or public-record information.
3. Information from credit bureaus. We may also collect information
about online activity on our Web sites (through "cookies"
or similar means) in order to make them more usable, but we
do not collect information in this way that identifies individuals
without their knowledge.
4. How do you use this information?
We use this information solely to help us service our clients
and recover claims on their behalf.
5. How do we work together to protect my data on your
If you are transacting business with us over the Internet,
we take steps to protect the security of your information,
such as: Keeping our databases and our Web servers separate
and protecting each with an electronic and physical firewall;
Using Secure Sockets Layer (SSL) encryption technology to
transmit confidential information between your browser and
our Web servers; and Monitoring our network to keep your information
For your part, it is important that you do not walk away from
your computer when in communication with our servers. Before
anyone else uses your computer, clear your cache or restart
your browser (this eliminates copies of Web pages that have
been stored in your hard drive). The preference menu on your
browser can tell you how to clear your cache. Safeguard your
passwords and PIN or other identifying numbers and do not
share them with others. Avoid basing your PIN on easily available
information like your mother's maiden name, your birth date,
the last four digits of your Social Security number, or your
phone number. Keep personal information such as your mother's
maiden name and identifying numbers (including your Social
Security, driver's license, passport, and credit card numbers)
in a safe and secure place. DO NOT share this information
unless you know the purpose for which it will be used.
All rights reserved.