Paragon’s typical work flow is comprehensive, professional,
and continually monitored for quality and effectiveness. Operating
for more than a decade, we have learned the value of continual
monitoring and tailoring our processes to maximize efficiency.
Each of our many processes is fully mapped out, reviewed,
and validated to ensure that we can handle each file quickly
and comprehensively with no effort expended on extraneous
Paragon has established a comprehensive process to ensure
the fast and accurate reimbursement of funds to our clients
following our successful collection. At the client’s
discretion, we are able to disburse funds weekly, bi-weekly,
monthly, or quarterly. We can disburse these funds net of
our fees or bill our fees on a separate invoice. Each check
includes a detailed report of file activity and status.
We measure efficiency on three levels: individually, by department,
and at the corporate level. Our efficiency measurements are
tracked on a daily, weekly, monthly, quarterly, and annual
basis, and are reported by file type. Some sample metrics
• Recovered dollars vs. total dollar potential
• Win ratio
• Files handled
• Files closed
• File cycle time
• Panelist comment
• Client audit performance
Our successes in these areas exceed industry benchmarks and
typically improve upon our clients’ comparative in-house
efforts. As a result, Paragon is one of the leading outsourced
subrogation firms in the industry. Our competitive advantages
create real value for our clients on a daily basis.
To receive further information (including detailed flow charts)
on how Paragon’s processes can help your company maximize
returns, click here.